0

CUSTOMER SERVICE REP


We are looking for an intelligent, motivated individual to join our team to help manage our online parts ordering/shipping and provide service and support to our customers.


General Duties:

Answer incoming calls and provide customer service / be a knowledgable resource

Receive inbound mail, packages and freight.

Assist in processing and shipping parts orders


Requirements:

High school education

Basic computer skills

Microsoft Excel

General Math

Phone etiquette

Positivity

Enthusiasm

Quick learner

Shipping/receiving experience is a plus.

Inventory management experience is a plus.

Customer Service experience is a plus.

CRM experience

Team Player

Easily move and lift up to 50 lbs

Fork lift license is a plus but not required.


Pocock Racing Shells is a small company that has been in business for over 110 years. We work smart with a tight group of individuals who are mostly long time employees. Pocock offers a great schedule, 100% paid medical/dental/vision benefits, matched 401k, and a profit sharing bonus program to ALL full-time employees. This is a full-time position, but part time inquiries will be considered. 40 hour work week is Monday-Thursday, 7am-4:30pm, and Friday 7am-11am. Overtime may also be available.


If you are interested in this position, please email your RESUME and COVER LETTER to guedo@pocock.com


Make sure to include in your cover letter:


1) A paragraph on what you would bring to our company.


2) Any other pertinent information you think we should know about you.


Resumes received with no cover letter will not be considered.